Before you start using the service provided by us you should read our Terms and Conditions (T&C) in conjunction with our Acceptable Use Policy (AUP) and Service Level Agreement. Whilst we do not want to burden our customers with large legal documents, we would hate to have to defend ourselves in court for failing to do something we had never promised to do in the first place.
MailWizz365 offers its services on a best effort basis, meaning we strive to maintain a continuous high quality service. No customer is locked-in to use us but we do expect notice, as set out in the current Terms & Conditions document. If you are unhappy with the way we operate and wish to change to another provider we will certainly not obstruct your move.
We want to be a successful business, so we take all prudent steps to make our services resilient against failures but there are still many things outside of our control that can go wrong for us to be able to offer any 100% guarantees. In recent years, many large email companies such as Gmail and Hotmail have suffered service outages of more than twelve hours.
We are subject to the UK Data Protection Act 1998. Your data is stored on servers which are located inside the UK. We do not access your data unless required to do so as part of operating our services and we will not disclose to any third party anything our access to your data reveals about your business activities.
We will fully cooperative the relevant UK authorities investigating criminal activity. Your data cannot be accessed by other customers that use of services.
Please note that you store your data on our servers at your own risk. Losing customer data is the thing we try our hardest not to do but if some disaster happens that defeats all our safeguards then we are not liable for any losses to your company that this may cause. Any monetary compensation from us to you is limited to the amount that you've already paid to us for the current month.
Terms & Conditions
This Acceptable Use Policy (AUP) forms part of the Terms of Service you agree to when using the service. It defines what the service may and may not be used for. The activities prohibited here are those that are generally considered to be abuse of the internet. Since the internet is a shared resource paid for jointly by everyone connected to it, users are responsible for ensuring that their behaviour does not have an overly negative impact on others.
MailWizz365's systems may not be used to violate applicable law. They may not be used to commit fraud, violate intellectual property rights, threaten, intimidate or harass others or host or transmit material which is obscene, offensive, defamatory or in breach of confidence. All customer data must conform to UK laws and in particular, but not exclusive, to the Data Protection Act and the Obscene Publications Act in all their revisions and amendments.
Acceptable Use Policy
This Service Level Agreement (SLA) forms part of the Terms of Service you agree to when using the service. It defines the standard of service can expect from MailWizz365. The SLA is published on our website. We reserve the right to amend this SLA without notice. If there are any matters arising from this SLA, please check you are referring to the latest versioned.
Service Level Agreement